Bring Your Team
What is the HDI Service & Support World Group Discount?
Why send one person to bring back ideas when you can send a team to bring back a shared vision?
When 3 or more attendees from the same company register together for HDI Service & Support World 2027, your organization receives 25% off registration. More importantly, your team gains a unified game plan, and the practical strategies needed to elevate service delivery across your organization.
Whether you’re leading a service desk, driving ITSM initiatives, supporting end users, or shaping IT strategy, attending together helps your team climb higher, and get there faster.
Quick Facts:
| If You Bring… | You Get… |
| 3+ team members | 25% off registration |
| A cross-functional team | Shared learning and stronger alignment |
| Multiple attendees | Broader coverage of sessions and topics |
| Your IT leaders and practitioners | Faster implementation of new ideas |
What Will My Team Learn?
- Strategic Elevation: Learn how modern IT organizations align service excellence with business outcomes and executive priorities.
- Operational Excellence: Discover proven approaches for improving service quality, reducing ticket volume, and increasing customer satisfaction.
- Leadership Growth: Develop the skills needed to lead teams, influence stakeholders, and drive organizational change.
- AI and Automation: Explore practical applications of AI, automation, knowledge management, and emerging technologies in IT support and service management.
Frequently Asked Questions About Group Registration
Which pass types are eligible for group discounts?
Goup discounts are available exclusively for Premier and Core pass types.
Can team members choose different sessions and training courses?
Yes. One of the biggest advantages of attending as a group is the ability to divide and conquer. Team members can attend different sessions and activities, then bring back insights to share with the rest of the organization.
How many people should I bring?
Three attendees unlock the group discount, but many organizations bring larger teams to maximize learning across multiple disciplines, including support operations, IT service management, leadership, AI, customer experience, and knowledge management.
My team has different experience levels. Will everyone benefit?
Absolutely. HDI Service & Support World offers content for frontline analysts, team leads, managers, directors, and executives, making it easy for teams with varying levels of experience to find relevant learning opportunities.
How do successful teams approach the conference?
The most successful teams typically set goals before arriving, divide sessions strategically, compare notes throughout the week, and identify a handful of ideas to implement immediately after the event.