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The Must-Attend Conference for Service and Support ExcellenceSupportWorld Live is headed to Las Vegas in 2025! If you want to stay ahead of the curve and learn about the latest trends in support and service management, then this is the conference for you. With inspiring keynotes and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.
Service and support is only as good as the outcome it produces, and this is where SupportWorld Live separates from the pack.
With several pass options available, choose the package that best suits your budget and business needs.
Trainings, workshops, keynotes, learning sessions, award ceremonies, networking events, parties, expo hall, and more!
Nothing beats being together in one place to focus solely on support and service management for a few days in a relaxed environment. Get your questions answered by experts, all while building a network of peers who understand your challenges during one impactful week away from the office.
We all have big goals and challenges ahead of us – there's no need to go alone. Join your fellow support and service management pros this May in Las Vegas, NV!
Expert and experienced, these headline speakers will heighten you and your team’s awareness around the pillars of success: organizational excellence, unflappable leadership, and a healthy, productive culture. You’ll bear witness to the power of coming together and the impact it can have on your career, your team, and your business.
Peer insights are invaluable when tackling challenges and learning new trends. Tap into leaders from the likes of Chick-fil-A, Giant Eagle, St. Jude Children's Research Hospital, Marriott International, Navy Federal Credit Union, Wendy's, and many more market-leading companies. Beyond case studies, you’ll gain access to keynotes, networking, and expert-led sessions on the most trending topics across AI, experience management, and Enterprise ITSM.
Come to SupportWorld Live early, and receive training before the main event begins! Course options include:HDI Support Center DirectorHDI Support Center ManagerHDI Desktop Support ManagerKnowledge-Centered Service PrinciplesITIL® 4 FoundationExperience FoundationHDI Support Center Team LeadAI and Automation for Service and Support
92% of the HDI community are support center decision makers and influencers, charged with the mission of evaluating, implementing and purchasing products and solutions. SupportWorld Live is where service and support center professionals go for the most comprehensive selection of technology and services in one location. Don’t miss the critical opportunity to get in front of them as they seek the partners and solutions that will move their support centers forward in the coming year.